Terms and Conditions for PTWorker & PTWorker-Company Apps

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1. Introduction

Welcome to PTWorker and PTWorker-Company, mobile applications developed and operated by Maid Squad Professional Cleaning Service. These Terms and Conditions ("Terms") govern your use of either app (collectively referred to as “Services”), whether as a part-time worker or as a company/employer.

By accessing or using our Services, you agree to be legally bound by these Terms. If you do not agree with any part of this agreement, please do not use our apps.

2. Definitions

• "PTWorker": The app used by workers/freelancers to find and apply for part-time jobs.
• "PTWorker-Company": The app used by employers or businesses to post jobs and manage part-time workers.
• "User", "you", or "your": Refers to any individual or business entity using either app.
• "We", "us", or "our": Refers to Maid Squad Professional Cleaning Service.

3. Eligibility

To use our Services, you must:

• Be at least 18 years old
• Provide accurate and truthful registration details
• Use the app only for lawful purposes related to job seeking or hiring

Business users must be legally authorized to represent and act on behalf of the company or entity they register.

4. Eligibility

Both apps require registration with the following details:

1. PTWorker App (for workers):
• First name, last name
• Email address & password
• Phone number, address
• Skill set or work categories
2. PTWorker-Company App (for employers):
• Company name, industry, business address
• Company location (via map or GPS)
• Contact person’s name, designation
• Email address & mobile number

For both apps, a One-Time Password (OTP) will be sent to the registered email to verify identity and activate the account.

5. User Responsibilities

For Workers:

• Maintain a complete and accurate profile
• Apply only for jobs you are qualified for
• Show up on time and act professionally
• Use in-app messaging appropriately
• Do not share or misuse employer information

For Employers:

• Post only genuine, lawful, and fair job offers
• Provide clear job descriptions and expectations
• Pay workers fairly and on time
• Maintain professionalism in communication
• Do not discriminate or harass workers

6. Communication and Messaging

Both apps offer secure, in-app messaging between workers and employers. Users agree to:

• Communicate respectfully and professionally
• Not use the app for unsolicited promotions, abuse, or spam
• Keep conversations relevant to job assignments

7. Ratings and Reviews

After job completion, both parties may rate and review each other. Users agree:

• To provide truthful, fair, and respectful reviews
• That reviews become part of user profiles and may influence future job opportunities or hiring decisions
• We may remove reviews that violate our community guidelines

8. Payments

Currently, our platform does not process payments. All payments for jobs must be handled externally between employers and workers.

In future versions, in-app payment systems may be introduced. Such changes will be communicated with updated Terms and Policies.

9. Termination of Accounts

We reserve the right to suspend or permanently delete an account if a user:

• Violates these Terms
• Engages in fraud, abuse, or harassment
• Posts false information or job listings
• Misuses the platform for illegal activities

Users may also delete their account at any time by contacting ptworker.info@gmail.com.

10. Data Protection and Privacy

We collect and process your information in accordance with our Privacy Policy, which outlines:

• What data we collect
• How it is used
• Your rights regarding your personal information

We take data security seriously and protect user data using encryption, access control, and verified account protocols

11. Intellectual Property

All content, design, logos, and materials within the PTWorker and PTWorker-Company apps are the intellectual property of Maid Squad Professional Cleaning Service. You may not use, copy, or distribute them without written permission.

12. Disclaimers

• We do not guarantee job placement or worker availability
• We are not responsible for interactions between users beyond the app's scope.
• We do not act as an employer, recruiter, or agent.
• The apps are provided “as is” without warranties of any kind.

13. Limitation of Liability

To the maximum extent permitted by law, we are not liable for:

• Any direct, indirect, incidental, or consequential damages
• Losses arising from job disputes, missed payments, or miscommunication
• Unauthorized access to your account due to negligence of login credentials

14. Modifications

We may update these Terms from time to time to reflect legal, functional, or operational changes. Users will be notified via the app or email. Continued use of our Services after updates indicates acceptance.

15. Governing Law

These Terms shall be governed by the laws of the United Arab Emirates, and any disputes shall be subject to the jurisdiction of courts in Dubai.

16. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us:

Company Name: Maid Squad Professional Cleaning Service

Location: Al khail road, Dubai Hills estate Business, Park 3.

Email: ptworker.info@gmail.com